Monday, February 28, 2011

Vacancy: Call centre project Manager || Middle East

Axir Consulting are looking to hire a Call centre project Manager
for 5 months renewable in Middle East.
Strong knowledge of mobile telecommunications and of call centre operations is required. Manages all customer service set-up activities: - contractor selection - volume management - SLA definition - premises selection - organisation - hiring - training - activity monitoring (including security and confidentiality aspects) - knowledge management organisation - tools and access to information

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