- handling transmission networks issues for the project in Ireland, resolving or escalating internally or externally as appropriate.
- Troubleshooting for transmission network in
- Ensuring continuous operation of services
- Providing quality support for customers
- Reporting to customer every month
- Updating of tickets to track and document resolution of service
- Technical escalation to ensure faults is rectified within agreed SLAs
- Corrective Maintenance and Planned maintenance
- KPI reporting
- Health Checks
Qualifications:
- Strong experience on Fiber Networks
- Minimum of 2 to 3 years in transmission area
- Experience in Microwave, DWDM, SDH and optical technologies
- Intermediate skills in IP and Ethernet technologies
- Excellent Communication skills
If you are interested, please submit your CV in English and Word Doc format to Ina Zheng at sales@manningglobal.com with reference MGIZ/MaEgr/12347 or call +49 89 2388 9848 for more info.
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