Telecom Vacancy: RAN (Nokia) Back Office Engineer :: Europe

Location: Europe 
Start Date: ASAP 
End Date: 3-6 months (extendable)


Must be eligible to work in Europe


Responsibilities:
• Be part of, and to effectively contribute to, the objectives and work of the Back Office RAN Support team 
• Highly specialised systems engineer providing technical support and guidance for O&M engineers 
• Escalate & Liaise with Vendors & service providers for 4th line support until resolution 
• Support during Vendor / Supplier ORM's with technical / statistical data as required 
• 3rd line technical support for all aspects of the Nokia RAN comprising RNC, AXC and Node B elements 
• Responsible for high level analysis, diagnosis and problem solving on the RAN 
• Advising on the processes and procedures within ETL that the RAN Support team are responsible for and have involvement with 
• Interfacing with Engineering and Network rollout to ensure that all technical issues that will affect the operational environment are included in testing, discussions etc 
• Ensure that all necessary hardware and software functionality is included and performance limitations are understood within Operations 
• Advising of any skills that are required within the team 
• Ensure that sufficient documentation exists to be able to audit RNC’s 
• Ensure that accurate RNC configuration documentation is maintained and an adequate disaster recovery procedure is produced 
• Closely monitoring the planned works on the deployed RAN on a switch by switch basis, to ensure that network availability is sufficiently maintained taking the necessary corrective action where necessary 
• Ensure that the RAN availability is maintained whilst carrying out hardware and software upgrades 
• To maintain maximum levels of RAN availability by assisting in the development and / or enhancement, of reactive & proactive skills and processes 
• Ensuring that the RAN security is maintained at all times 
• Advising the team responsible for the above activities, assisting with prioritising work and giving direction and motivation 
• Effectively escalate & liaise with Vendor support until fault resolution 
• Out of hours support as part of an on-call rota 
• Maintain all KPI and SLA above agreed levels


Requirements:
• Min 3 years Integration and / or support experience of NOKIA RNC AXC and Node B operation and maintenance 
• In depth working technical knowledge of 3g telecommunication networks 
• Experience in 3rd Line Support and familiarisation with an On-Call environment 
• Sound understanding of ATM and IP networks and protocols 
• In depth understanding of Nokia RNC, BSC, Node B or BTS 
• Good knowledge of Nokia NetAct 
• Pro-active and flexible approach to work 
• Dynamic and strong team player 
• Good attention to detail and thoroughness including Logical, Analytical, conscientious approach 
• Self Managed and able to work as an individual 
• Responsible/Accountable 
• HNC, HND or equivalent in related subjects 
• Relevant Nokia RAN qualifications


Please email your CV to rogunwumiju@firstpointgroup.com