Telecom Jobs for CS & PS Core Engineer :: Saudi Arabia

Position: CS & PS Core Customer Care Consultant
Location: Saudi Arabia
Duration: 3 Months+
Package: All Inclusive


Penta Consulting are URGENTLY looking for 3 CS & PS Core Customer Care Consultant's to work in Saudi Arabia on a 3 month extendable contract starting ASAP.


Requirements:
-Demonstrates thorough understanding of the GSM/3G-CS&PS network and interfaces with the respective HLR, VLR, MSC, EIR, AUC, SGSN, GGSN, DNS, WAP and MMS functions to carry different Roaming and Customer Complaints troubleshooting. 
-Co-ordinates with International Operations on scheduling and defining international roaming data; assists in the International Roaming stage 3 testing in order to ensure service launching for the respective destinations. 
-Able to carry traces on both CS & PS using different tracing tools like K12-15, Ethereal, Nettest or any other protocol analysing systems. Full understanding of different GSM/2/2.5/3G protocols like MAP, CAP & SCCP and interfaces like Gr, Gi, Ga…etc. 
-Handles acceptance tests for GSM switching equipment and systems as against Mobily specifications and manufacturers' recommendations. 
-Carries changeover activities and migration of subscriber database. Handles massive subscribers' database listing, modifications and introducing of new services and parameters. 
-Maintains effective day-to-day liaison with other Divisions, Regions and external parties including Suppliers, Contractors and Customers as required on all aspects of assignments undertaken. 
-Provides supervision to subordinates, evaluates their performance and carries out necessary counselling to ensure acceptable level of work productivity 
-Identifies training needs of subordinates in co-ordination with Training & Development Division for enhancement of skills and attitudes.


Kindly apply directly to bezadnoutash@pentaconsulting.com