Saturday, March 26, 2011

Telecom job for BSC / RNC Helpdesk Engineer – Irving, TX (USA)

Must be authorized to work in the US on w2.

Start Date: March/April 2011 
Duration: Long Term 
Location: Irving, TX 
Scope of Work: ''Provide Engineering support for ex_Nokia & NSN 3G RNC radio sub system during RAN deployment , Care Projects, NI Projects, FOA and LAB , Care phase and Operation support . 

Key tasks of the job as: 
• Work as Project Technical HelpDesk function, Coordinate actions and investigation of technical Issues between Customer, regional care management, tier2/tier3/ Product Line support teams. 
• Commissioning, integrating, System verification & acceptance and troubleshooting for 3G ex-Nokia RNC Network Element . Develop and maintain 3G RNC and NodeB project competence, process, and documents for network deployment. 
• Provide Project technical support for troubleshoot and resolve issues, escalations from project and overall responsible for the 3G RAN ( RNC and NodeB ) network element technical Issue handling. 
• Participate in pilot, FOA, SW/ CD deployment, Software and new feature verification, MOP generation as well as test case creation- execution. 
• Provide support to customers for operations and maintenance of RAN Network elements including competence transfer to customers operations teams for local and remote operations and maintenance tasks. 
• Serve as local customer interface and coordinate communication for services and issues between customer market teams and NSN service lines. 
• Supports operations services such as traffic rehomes, network retunes, feature activations, network modification and Performance analysis. 
• Support Customer Lab for SW/ HW New Feature verification and validation. 
• Ensure quality customer satisfaction survey targets and carry end to end RAN support function 
• Work as Project Support Engineer for atomization of the process and improve in efficiency & execution of the task 



Required Competencies and Skills: 
• 5+ years experience in Project , technical support and Equipment implementation for ex-Nokia 3G radio network controller elements ( RNC, NodeB ) in wireless communications networks 
• Have worked for the ex-nokia RNC Comm& Integration, Technical support, LAB testing, Validation, FOA and Project Technical support 
• Has excellent IP, Unix experience and skills set. 
• Understanding of network interface protocols, protocol analyzers and network specifications. Can independently use Network analyzer and other tools to troubleshoot technical problem 
• Understanding of wireless network implementation and operations services. 
• Understanding of wireless network implementation and operations services. 



Education & Experience or Other Requirements: BS Electronics Engineering, Computer Science, Electrical Engineering, Telecommunication or equivalent


To apply forward your resume and salary requirements to attention Fatima at e-mail: fa@fusionsolutionsinc.com

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