Saturday, March 26, 2011

Telecom job PMO Director in South East Asia

Currently we have an opening for PMO Director with our client in South East Asia. It is a permanent position. Please find below the job description:
Summary
This is a Senior Management position responsible for Global Program Management within the Service Delivery Management Department.
The candidate must have at least 12 years experience in the Telecoms industry with a proven track record in planning and delivering complex, large scale programs.
Extensive experience in Network Rollout (gained in Operator / Vendor environment) plus a thorough understanding of Managed Services and other Support Services (Network Planning, Optimization, Customer Support). 
A strategic thinker, who can identify methodologies to improve delivery efficiency and reduce costs through Program Management across a wide range of service solutions,
Must have an excellent understanding of the Pre Sales process.
The candidate will need to have a sound business understanding and have demonstrated ability to link business goals to Project KPI’s.

Scope
l Day to day management of HQ PMO (Program Management Office) overseeing 18 Regional Program Management Offices and Representative Office Project Management Offices.
l Define and implement targets, strategy and plans to improve delivery efficiency in line with company goals and priorities’
l Define standard operation procedures for Pre Sales phase in order to improve contract quality and delivery readiness.
l Enabling, supporting and optimizing service delivery across multiple Business Units.
l Identify ways to reduce service delivery costs by introducing methodologies that drive efficiencies into the process.
l Understand corporate goals and like these to Program and Project KPI’s.
l Provide SWAT support to key markets to support bids by providing key inputs to the Bid Management Team with regard to timescales, the local environment, resource availability and readiness.
l Monitor selected Company Top Level projects through War Room to ensure KPI’s will be met, identify problems, shortfalls and escalate internally as necessary.
l Support the provision of principle customer interface (Fulfilment Managers) within the Key Account Team.
l Provide unified reporting in line with Senior Management requirement.
l Be able to demonstrate efficiencies in resource utilisation, cost savings and improved customer satisfaction through strong program management methodology.
l Liaison across all Delivery Business Units (NRO, Managed Services, Network Integration, Technical Services, Customer Support) and all support departments (Procurement, Supply Chain, Finance at program level.
l Development of Project Management competence through career planning, competence and qualification standards, training, coaching and knowledge sharing.
Profile
l At least 12 years experience in the Telecommunications Industry.
l A degree or equivalent qualification in communications, technology or related subject.
l Proven Strategy and Planning skills.
l Proven delivery track record on major programs / projects.
l Excellent inter-personal and communication skills, able to communicate at all levels.
l Excellent leadership skills.
l A high level of cultural awareness and experience managing multi-cultural teams.
l An excellent understanding of end to end process delivery from pre-bid, through contract closure and Managed Services.
l Target driven and results focussed. 
l Ability to develop and manage relationships with Customers and Suppliers.
l An in depth understanding of outsourcing / partnering strategies and proven Subcontractor management experience.
l A high level of commercial awareness.
l Resource planning experience
If you are interested then please send me your updated resume at namita.vaid@netc-intl.com

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