Role Overview
To provide support to the Assistant Director, the OPCO's and the group company in all matters relating to Revenue Assurance & Fraud. Operate a virtual RA & FM consultancy from group HQ, that can be deployed into OPCO's providing local assistanceCore Responsibilities
Conduct benchmarking assessments of all OPCO RA&FM teams against the TM-Forum Maturity model.
Review the centralised reporting of Revenue Leakage, identifying core areas of improvement across the group
Review all major revenue leakages and advise on best practices for resolution and future mitigation
Provide alerts to the OPCO's on major Fraud risks and how to best prevent an attack
Provide on-site consultancy to all OPCO's within the group
Identify areas of weaknesses in existing processes and re-engineer to best practice
Recruit and manage a small team of RA & FM consultants to assist with on-site assessments
Define and standardise Fraud incident categorisation and reporting across the group
Provide ongoing guidance & consultation to OPCO's in relation to major incidents
Potential secondments to OPCO's on a short term basis to fill any gaps in local capabilityQualifications
Minimum Entry Qualification
Minimum 10 years experience in the telecommunications industry related to the duties and responsibilities specified
Minimum Experience & Essential Knowledge
Extensive RA&FM expertise
Track record of successful system implementation
Experience at a major telecommunications company
Previous international experience, preferably in the GCC and MENA regions
Working knowledge of core RA software solutions ie Subex/Connectiva
Knowledge of TMForum RA standards and the ability to give advice on their application in the course of execution of our business
Client offers a competitive tax free packageIf interested, you are requested to send CV ASAP to recruit@webecome.com
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