Telecom Job Vacancy: RAN Technical Lead || UK

Start date: ASAP 
End date: 6 months 


Must be eligible to work in the UK 


Job description: 
• Responsibility for driving and coordinating the technology components of the customer services experience 
• Act as subject matter expert in the appropriate technology element in order to drive resolving and delivery areas 
• Own customer oriented applications on behalf of H3G 
• Work closely with design and operational teams to review and understand all aspects of the radio air interface, including optimisation and roll out activities that have impact on the end customer experience 
• Maintain a map of management systems for fault, configuration, and performance to technology components 
• Deep-dive into protocols or network elements as necessary to prevent reduced and promote increased service levels 
• Be aware of all changes that impact the radio infrastructure, and understand and communicate customer impact of these changes 
• Ensure all radio aspects are measurable and produce relevant, accurate and representative reports 
• Owns the KPI and KQI set for customer experience of the radio air interface 
• Lead forensic investigations across multiple teams and functional domains to identify technical improvement initiatives and activities, own and drive these through to completion 
• Lead and challenge element owners and operational teams to ensure improvement of end to end customer experience of the radio air interface 
• Validate the impact of technical improvement activities to ensure the predicted improvements have been achieved 
• Lead best practise service design and improvement disciplines across the business 
• Track and communicate all ongoing improvement investigations regarding Air interface


Requirements: 
• Thorough knowledge of 3G mobile network end to end Architecture 
• Thorough knowledge and experience of NSN RAN equipment 
• Thorough knowledge of provisioning, billing, self care and other customer facing applications 
• Thorough knowledge of Radio protocols and infrastructure 
• Strong experience of network management systems and techniques 
• Good knowledge of service layer functions such as billing & customer management systems 
• Makes prompt, clear decisions which may involve tough choices or considered risks 
• Takes responsibility for actions, projects and people 
• Takes initiative, acts with confidence and works under own direction 
• Relates well to people at all levels 
• Educated to degree level as a minimum


Please email your CV to rogunwumiju@firstpointgroup.com