Location: UK
A CUSTOMER SUPPORT ENGINEER SC-CS Core (2G/3G) - ex-Siemens with HiS700 required for one of our clients. The role will include Commissioning, integration and acceptance testing of hiS700 and Netmanager in customer's testbed as well as proving migration process of SRRi from DX200 to hiS700 platform.
The main part of the role will be to act as dedicated expert for advanced Care consultancy and support, both for customer account teams and for customers, provide technical leadership to large and / or complex e2e projects or troubleshooting cases.
The Customer Support Engineer will hold the overall responsibility for test planning: understanding of local requirements (e.g. network structure, functionalities, parameters etc.) to create valid and reliable test plans.
The role will also need the Support Engineer to lead and provide consultancy during complex Care activities in SW well as Implement parametering in systems level.
There will be some Project management duties will also be required (e.g. planning of a subproject, technical manager substitute, managing subcontractors).
Please send CVs to scott.mackinnon@greythorn.com
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