Location: Europe
Start date: ASAP
End date: Permanent
Must be eligible to work in Europe
Job description:
• Analyse the given business processes and organizational structure of the client and develops innovative and tailored solutions to optimize efficiency
• Goal is to gap the bridge between business strategies, the resulting processes and control of the daily business
• Important aspects of the role is the business and IT alignment including the reduction of media breaks and optimization of the IT environment
• Complex business activities should be made transparent and interconnected in an efficient manner
Requirements:
• Experienced in business process analysis
• Ability to compare as-is and to-be processes and abstract the delta
• Ability to influence and strengthen the clients’ willingness to change and outline the benefits
• Experiences as moderator of workshops and as interviewer
• Ability to develop relationships and influence key stakeholders in the client organization
• Willingness to contribute to CGI communities to develop and increase knowledge Business change processes such as training strategy, business scenarios, business domain mapping
• Experiences in business process modelling techniques
• Experiences in measuring business processes (definition, implementation and controlling of KPIs)
• Ability to guide the client through the implementation phase
• Experiences in continuing process improvement
• Ability to work with non-technical staff
• Experiences in use of process modelling tools such as ARIS or Adonis
• Experiences in telco or energy industry
• Good understanding of the eTom model
• Good understanding of industry typical IT environments
• Experiences in ITIL
• Knowledge of best practices in BPM
• Familiar with BPMN and other modelling standards
• Knowledge of SIX SIGMA method and tools is desirable
• Fluent in German and English are mandatory
Start date: ASAP
End date: Permanent
Must be eligible to work in Europe
Job description:
• Analyse the given business processes and organizational structure of the client and develops innovative and tailored solutions to optimize efficiency
• Goal is to gap the bridge between business strategies, the resulting processes and control of the daily business
• Important aspects of the role is the business and IT alignment including the reduction of media breaks and optimization of the IT environment
• Complex business activities should be made transparent and interconnected in an efficient manner
Requirements:
• Experienced in business process analysis
• Ability to compare as-is and to-be processes and abstract the delta
• Ability to influence and strengthen the clients’ willingness to change and outline the benefits
• Experiences as moderator of workshops and as interviewer
• Ability to develop relationships and influence key stakeholders in the client organization
• Willingness to contribute to CGI communities to develop and increase knowledge Business change processes such as training strategy, business scenarios, business domain mapping
• Experiences in business process modelling techniques
• Experiences in measuring business processes (definition, implementation and controlling of KPIs)
• Ability to guide the client through the implementation phase
• Experiences in continuing process improvement
• Ability to work with non-technical staff
• Experiences in use of process modelling tools such as ARIS or Adonis
• Experiences in telco or energy industry
• Good understanding of the eTom model
• Good understanding of industry typical IT environments
• Experiences in ITIL
• Knowledge of best practices in BPM
• Familiar with BPMN and other modelling standards
• Knowledge of SIX SIGMA method and tools is desirable
• Fluent in German and English are mandatory
Please email your CV to pallison@firstpointgroup.com
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