The UAE telecom market lacks competition but customers are seeing some improvement in the number of services offered by the country’s two operators, the CEO of du has told Arabian Business.
“There is never enough competition,” Osman Sultan said. “The most important thing is ensure that customers have the choice, this is today happening in the mobile [and] it will happen through the right value proposition in the fixed and broadband market.”
Du was launched in 2006 as part of a government plan to boost competition in the telecommunications sector but delays in infrastructure and number portability deals have failed to create value.
A shared infrastructure deal with Etisalat, which would allow du to reach areas that could not be accessed before for fixed line telephone, internet and television services, is being hammered by technical glitches, said Sultan. “There are technical things that have been identified [and] these technical things are taking a little bit longer than anticipated.”
(C) arabianbusiness
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