Please forward your resume and cover letter through our Smart Recruiters Website at the following link: http://bit.ly/fAJUYM
DUTIES & PRINCIPAL ACTIVITIES:
Technical Skills: Proficient in UNIX/Linux System Administration, a must
Highly Knowledgeable in TCP/IP networking, a must
Familiar in mobile network technologies including l3-7 switching and load balancing, redundancy (A/P, A/A) and high performance systems
Knowledgeable in customer support processes, tooling and troubleshooting.
Familiar with the following protocols: HTTP, FTP, RTSP.
Knowledge of common open source software
Knowledge of application servers, Weblogic/Jboss is an advantage
Knowledge of Oracle and/or MySQL administration an advantage
Knowledgeable in Microsoft Office Critical Competencies:
Customer Satisfaction: Contributes significantly to customer satisfaction
Interfaces with the customer and project manager to complete assigned task
Responsible for opening lines of communication, monitors customer problems, and ensures effective resolution Communication Skills: Communicate effectively with customers and peers
Produce written documents related to their work
Identify appropriate internal and/or external resources to solve problems
Contribute to weekly meetings
Effectively escalate through appropriate channels – “knows how to make things happen” Qualifications: Education: 4 year technical degree, Computer Science preferred
Relevant Experience: 5+ years
Management Skills: N/A Working Conditions: Travel up to-50%
Provide “on-call” service periodically
Technical Skills: Proficient in UNIX/Linux System Administration, a must
Highly Knowledgeable in TCP/IP networking, a must
Familiar in mobile network technologies including l3-7 switching and load balancing, redundancy (A/P, A/A) and high performance systems
Knowledgeable in customer support processes, tooling and troubleshooting.
Familiar with the following protocols: HTTP, FTP, RTSP.
Knowledge of common open source software
Knowledge of application servers, Weblogic/Jboss is an advantage
Knowledge of Oracle and/or MySQL administration an advantage
Knowledgeable in Microsoft Office Critical Competencies:
Customer Satisfaction: Contributes significantly to customer satisfaction
Interfaces with the customer and project manager to complete assigned task
Responsible for opening lines of communication, monitors customer problems, and ensures effective resolution Communication Skills: Communicate effectively with customers and peers
Produce written documents related to their work
Identify appropriate internal and/or external resources to solve problems
Contribute to weekly meetings
Effectively escalate through appropriate channels – “knows how to make things happen” Qualifications: Education: 4 year technical degree, Computer Science preferred
Relevant Experience: 5+ years
Management Skills: N/A Working Conditions: Travel up to-50%
Provide “on-call” service periodically
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