Start date: ASAP
End date: 3-6 months
Must be eligible to work in the UK
Job description:
• Acting as the front end customer interface for the reception of Customer Service Requests & Emergencies over the telephone
• Being responsible for the production and accuracy of customer and internal performance reports
• Performing maintenance of regional Customer Support delivery web content
• Assisting Service Delivery Managers in the monitoring of CSR progress
• Supporting / working with administrative tasks in the area of Contract Management
• Maintenance of internal Fault Handling Databases to ensure content is up to date
Required skills:
• Strong verbal and written communication in English
• Knowledge and experience in the use of the MS Office Application Set (Excel, Powerpoint, Access)
• Experience in the use of database applications
• Ability to work in a team environment
End date: 3-6 months
Must be eligible to work in the UK
Job description:
• Acting as the front end customer interface for the reception of Customer Service Requests & Emergencies over the telephone
• Being responsible for the production and accuracy of customer and internal performance reports
• Performing maintenance of regional Customer Support delivery web content
• Assisting Service Delivery Managers in the monitoring of CSR progress
• Supporting / working with administrative tasks in the area of Contract Management
• Maintenance of internal Fault Handling Databases to ensure content is up to date
Required skills:
• Strong verbal and written communication in English
• Knowledge and experience in the use of the MS Office Application Set (Excel, Powerpoint, Access)
• Experience in the use of database applications
• Ability to work in a team environment
Please email your CV to aalmajali@firstpointgroup.com
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