Telecom Job Vacancy: NSN RAN Back Office Engineer || Reading, UK

Start date: ASAP
End date: 6 months (extendable)

Must be UK national or permit holder to be eligible

Requirements:
• To be part of, and to effectively contribute to, the objectives and work of the Back Office RAN Support team
• Highly specialised systems engineer providing technical support and guidance for O&M engineers
• Escalate & Liase with Vendors & service providers for 4th line support until resolution
• Support during Vendor / Supplier ORM's with technical / statistical data as required
• 3rd line technical support for all aspects of the Nokia RAN comprising RNC, AXC and Node B elements
• Responsible for high level analysis, diagnosis and problem solving on the RAN
• Advising on the processes and procedures within ETL that the RAN Support team are responsible for and have involvement with
• Interfacing with Engineering and Network rollout to ensure that all technical issues that will affect the operational environment are included in testing, discussions etc
• Ensure that all necessary hardware and software functionality is included and performance limitations are understood within Operations
• Advising of any skills that are required within the team
• Ensure that sufficient documentation exists to be able to audit RNC’s
• Ensure that accurate RNC configuration documentation is maintained and an adequate disaster recovery procedure is produced
• Closely monitoring the planned works on the deployed RAN on a switch by switch basis, to ensure that network availability is sufficiently maintained taking the necessary corrective action where necessary
• Ensure that the RAN availability is maintained whilst carrying out hardware and software upgrades.
• To maintain maximum levels of RAN availability by assisting in the development and / or enhancement, of reactive & proactive skills and processes
• Ensuring that the RAN security is maintained at all times
• Advising the team responsible for the above activities, assisting with prioritising work and giving direction and motivation
• Effectively escalate & liaise with Vendor support until fault resolution
• Out of hours support as part of an on-call rota
• Maintain all KPI and SLA above agreed levels

Requirements:
• Min 3 years Integration and / or support experience of NOKIA RNC AXC and Node B operation and maintenance
• In depth working technical knowledge of 3G telecommunication networks
• Experience in 3rd Line Support and familiarisation with an On-Call environment
• Sound understanding of ATM and IP networks and protocols
• In depth understanding of Nokia RNC, BSC, Node B or BTS
• Good knowledge of Nokia NetAct
• Pro-active - flexible approach to work
• Dynamic - strong team player
• Good attention to detail and thoroughness including Logical, Analytical, conscientious approach
• Self Managed - Ability to work as an individual
• Responsible/Accountable
• HNC, HND or equivalent (related subjects)
• Relevant Nokia RAN qualifications

Please email your CV to rogunwumiju@firstpointgroup.com

Please note: Due to the nature of this role, our client is only able to consider applicants who are currently living in the UK with a valid visa. Please do not apply for this role if you are overseas and would need to relocate.