TRA introduced Carrier pre-selection (CPS) facility for fixed line customers in UAE

Users are now have the opportunity to choose their service provider regardless of the main access line provider.

The UAE Telecommunications Regulatory Authority (TRA) said it has achieved a major landmark with the commercial launch of its carrier pre-selection (CPS) for fixed-voice calls by licensees, du and Etisalat.

A customer, e.g., is physically connected to Etisalat’s network will be able to have access to services from du’s network and vice versa.

CPS is the more advanced mechanism of Carrier Selection (CS) as it allows customers to select their preferred service provider to route their fixed-voice calls without dialing additional codes on the telephone.

CPS uses network access technology which allows traffic originating from the customer’s line to be routed to the network of the chosen service provider as the 'selection' of the preferred provider is automatically carried out by the exchanges in the public network of the main access line provider.

In the early part of the third quarter of 2011, both operators, du & Etisalat, had announced the soft launch of the service. The soft launch was designed to assess all aspects of the service including the customer facing systems, the inter-operator systems, the order and provision process etc.