Bharti Airtel, the largest mobile
network operator in India by subscribers, announced it has extended its managed
services deal with Nokia Siemens Networks (NSN). Through the five-year deal,
NSN will act as a managed services partner for Bharti in eight of India's major
telecom circles.
NSN will be using a global service
delivery model and will offer network optimization, operations and maintenance
services. Services will be delivered remotely through NSN's Global Network
Solutions Center (GNSC) in Noida, India. The solutions specifically support
NSN's installed base of mobile broadband equipment for Bharti Airtel, which has
helped the operator realize a reduced carbon footprint and optimal cost of
ownership. NSN's products and services have also given Bharti Airtel improved
network and service performance.
“The data story in the country has
just begun and we will witness increasing complexity due to multiplicity of
network layers specifically when serving data,” said Sanjay Kapoor, CEO of
Bharti Airtel’s India and South Asia unit. “It is imperative for any service
provider to have a complete end-to-end view to manage voice and data services.
This initiative is in line with our strategy to create ubiquitous networks for
offering enriched customer experience. Nokia Siemens Networks has been our long
standing managed services partner and we are happy to continue our association
further.”
“Bharti Airtel was looking for a
single managed services partner with multi-vendor capabilities, and Nokia
Siemens Networks meets all the requirements perfectly,” added Ashish Chowdhary,
head of customer operations Asia and Middle East at Nokia Siemens Networks.
“This deal will allow Bharti to simplify processes and improve end-to-end
network and service performance. More importantly, stringent key performance
indicators ensure we’re helping Bharti Airtel deliver an enhanced subscriber
experience.”
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